VkusVill, a popular grocery store chain, is currently experiencing technical difficulties with its mobile application, leaving customers unable to place orders or access their personal accounts. The issue appears to be widespread, with numerous users reporting error messages and disruptions in service.

The company has acknowledged the problem and attributed it to technical issues affecting the app’s functionality. Specifically, VkusVill representatives have stated that the catalog is not working correctly, preventing customers from adding products to their shopping carts.

According to Downdetector, a website that tracks online service outages, 175 complaints have been registered within the last hour regarding the VkusVill app. This indicates a significant disruption affecting a large number of users.

VkusVill has stated on social media that there is no estimated time for a resolution but they are working to resolve the problem. They expressed regret for the inconvenience caused to customers.