The “Vkusno – i tochka” mobile application is currently experiencing widespread outages, leaving customers unable to place orders or access their accounts. The issues are affecting users across multiple regions, including Moscow and the Moscow region, St. Petersburg, Tver, and Nizhny Novgorod regions.

Reports indicate that both Android and Apple users are affected by the disruption. Many users have taken to online platforms to express their frustration, reporting issues such as orders being stuck, funds being debited without order confirmation, and the inability to log in to their accounts.

According to data from Downdetector, the peak of complaints occurred earlier this evening, but problems continue to be reported. Customers report that for some the app will not even open, while others are unable to access their personal accounts.

The company has been contacted for comment, and further updates will be provided as they become available. The cause of the outage remains unknown at this time.