A Moscow Metro train dispatcher plays a crucial role in ensuring the smooth and safe operation of the subway system, managing train traffic, and responding to emergencies. Maria Gogoleva, a train dispatcher on the Circle Line with 16 years of experience, oversees all aspects of the line’s operation, making critical decisions to maintain service and prevent disruptions.

Gogoleva’s responsibilities include monitoring train movements, managing delays, and coordinating with other metro services to address any issues that arise. She emphasized that her role is essential for preventing chaos and ensuring passengers reach their destinations without incident.

In the event of disruptions, such as power outages or train malfunctions, the train dispatcher is responsible for implementing solutions to minimize the impact on passengers. This includes adjusting train schedules, managing passenger flow, and communicating with other metro personnel.

Gogoleva stated that without train dispatchers, the metro system would likely experience significant congestion and confusion, potentially leading to a “transport collapse.” She underscored the importance of her work in maintaining order and efficiency within the complex network of the Moscow Metro.