Tens of thousands of residents in Moscow and the Moscow region are experiencing their sixth day without internet service due to a significant failure at the ASVT provider. Frustrated customers are reporting difficulties reaching the call center and are increasingly switching to alternative providers.

ASVT has acknowledged the ongoing issues and attributed them to a DDoS attack that began on May 28. The company states that technical specialists are working to restore normal service and that subscribers will receive a recalculation of their bills to reflect the service interruption. The payment deadline for June has been extended to June 10.

Residents in affected areas, such as the “First Leningradsky” and “Western Kuntsevo” residential complexes, are actively seeking alternative internet options. Some residents report long wait times for new connections due to high demand, while others have been able to switch providers quickly. Many residents are relieved to have alternative options available, highlighting the importance of having multiple providers in residential buildings.

ASVT’s ownership structure reveals connections to the FGC group of companies, a Moscow developer founded by Vladimir Voronin, son of Alexander Voronin. The provider’s 2024 revenue was reported as 338.6 million rubles, with a net profit of 24.1 million rubles. The current owners of ASVT are not publicly disclosed, but previous records from 2017 indicate that a significant portion of the shares were held by the company’s director, Irina Fedulova, and other individuals.