Berlingske Media’s terms and conditions apply to all purchases made through its websites, covering various goods and services, including gift cards and vouchers. To shop on these websites, you must be at least 18 years old and agree to the company’s terms, conditions, copyright policies, and privacy policies.

When placing an order, customers must provide their name, address, email, and account information, which is processed according to Berlingske Media’s privacy policy. An order confirmation with an order number will be sent via email and must be used for correspondence. For gift cards, vouchers, or other goods and services from Berlingske Media’s partners, the partner is the contracting party, with Berlingske Media acting as an intermediary, unless otherwise required by law.

Berlingske Media uses the Danish Internet Payment System DIBS for secure online transactions. Prices listed on the websites include VAT, taxes, and duties, but the company reserves the right to correct any errors in pricing. Once payment is complete, an order confirmation email serves as the receipt.

The company aims to dispatch orders placed before 4 pm on weekdays on the same day; otherwise, they are sent the following day. Delivery conditions may vary among partners, and customers should check the partner’s website for specific details. Berlingske Media is not responsible for delays or incorrect deliveries caused by third parties.

Customers have a 14-day right of withdrawal, as per Danish law. To exercise this right, they must notify Berlingske Media and the partner involved, providing necessary information like name, address, order number, and gift card/voucher number. The product must be returned within 14 days of notifying the company of the withdrawal.

If errors or problems arise, customers can contact Berlingske Media or the relevant partner’s customer service. The Danish Sale of Goods Act’s defect rules apply to consumer purchases. Complaints about products or services delivered by Berlingske Media’s partners should be addressed to the partner within a reasonable timeframe.

Gift cards and vouchers typically have a validity period stated on them. If no period is specified, they are valid for three years from the date of issue. However, vouchers for products or services offered for a limited time are valid only for that period.

Berlingske Media reserves the right to modify these terms and conditions at any time, notifying previous buyers of significant changes via email. While the company strives for continuous website availability, it cannot guarantee error-free operation and is not liable for any consequences of using the websites.